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OUR POLICIES

At Gray Willow Salon we strive to make sure our valued clients have the best experience possible, from the minute they enter our doors to the moment they leave our Salon. Please take a moment to review our policies to ensure you understand our operation procedures. If you have any questions, please get in touch via email and we'll be happy to help.

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Cancellations

At Gray Willow Salon we do our best to make sure all of your needs are taken care of. If you have to cancel or change your appointment, just let us know. If you inform us less than 48 hours before your scheduled time, we will charge 50% of the service(s) booked. If a no show occurs we will charge 100% of the service. If you have any questions about our cancellation policy please reach out via email. 

Teeth Whitening Cancellation Policy:

 If your appointment is cancelled or rescheduled less than 48hours before the start of your service you will be charged $50. If a NO SHOW occurs you will be charged 100% of the services booked.

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